Customer Support Manager, EMEA - SaaS

Leading Global SaaS Company

Location

Salary

Benefits

M4 Corridor

£40,000

10K Bonus

Job Description

Working for the leading player in the online intelligence field, you will be responsible for supporting customers to ensure excellent service. You will need experience in building strong client relationships, be highly-organised and understanding of how analytical software works. Working in a fast-paced environment, you will be the leader of providing clear and prompt communication with customers through support calls and emails. You must be passionate about problem solving and taking actions. You will need to have a good understanding of the importance of data and insights within the E-Commerce field and great prioritization skills. Hit the ground running and take ownership over your part in the client management and support!

Perks & Benefits

  • Annual bonus and commission scheme
  • Employee Healthcare Plan
  • Personal employee development plan
  • Gym membership at 50% off

Requirements

  • 2 + years’ experience in technical support or client service management
  • Experience with Excel
  • Strong interpersonal skills
  • Pragmatic in your approach to work

Get In Touch

Fill up the form and one of our consultants will get back to you within 24 hours.
(For candidates - Due to high volumes we will only reply if you are suitable for an active job)

Max file size 10MB.
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 10 MB.
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 10 MB.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Please refresh and try again.

People Also Viewed

Retail Insight Specialist - Central / Eastern Europe

Retail Insight Specialist - Central / Eastern Europe

Pivotal International Insights Role
Greater London with Flex
£50,000
VIew Job
Retail Insight Specialist - Asia

Retail Insight Specialist - Asia

International Insights Strategy Role
Greater London with Flex
£55,000
VIew Job
Customer Support Manager, EMEA - SaaS

Customer Support Manager, EMEA - SaaS

Leading Global SaaS Company
M4 Corridor
£40,000
VIew Job